Shipping Policy

At Cincy Scrubs, we are committed to providing transparent and reliable shipping for our customers across the United States.

This policy applies solely to orders made inside the United States of America. This policy is meant to ensure that you are aware of our shipping policies and procedures.

By making an order with this company, you agree to our Privacy Policy, Terms & Conditions & this Shipping Policy.

SHIPPING COVERAGE AREA

We ship orders within the U.S. (unless otherwise specified).

COSTS OF SHIPPING

  • Shipping is Free on all orders above $75
  • Below that we would charge a flat $9.99
  • State Tax may be added based on the shipping destination
  • You can calculate all the shipping charges in the Cart page

ORDER PROCESSING

Orders are processed during normal business hours.

Orders placed on weekends or holidays will be processed on the next business day

DELIVERY TIMEFRAME

Estimated delivery time is 5–7 business days from the date they ship (typically via UPS Ground).

Delivery times may vary depending on destination and carrier conditions.

ADDRESS CHANGE

We are unable to change the delivery address once the shipment is on its way.

If you need to change the area where your goods will be delivered, please contact us within 24 hours of placing your purchase from our Contact Us page.

STORE LOCATIONS

All orders are fulfilled from our 2 retail locations:

Cincy Scrubs – West Chester

4934 Provident Dr

West Chester, OH 45246

Phone 513-939-6007

Hours: Mon-Thu: 9AM – 6PM

Fri: 9AM – 5PM

Sat: 10AM – 3PM

Cincy Scrubs – Dayton

435 Miamisburg Centerville Rd

Dayton, OH 45459

Phone: 513-939-6007

Hours: Mon-Fri: 10AM – 5PM

Sat: 10AM – 3PM

IMPORTANT NOTES

Shipping rates and eligibility are shown clearly at checkout before payment.

For product return, please visit our Return Policy page.

We reserve the right to update this shipping policy at any time without prior notice.

For additional questions regarding shipping, please email at info@cincyscrubs.com — we’re happy to help.